Technology & Advisory

Connecting technology
with business outcomes

Business development and advisory services across the Americas — bringing AI, BPO, and operational expertise to enterprise and growth-stage clients.

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Senior operations leader turned technology partner

MBlancTech was founded by Mauricio Blanc, a trilingual CX and operations executive with 20+ years building and scaling organizations across enterprise technology, industrial automation, and connected hardware.

After leading large teams at Cisco, Omron, and Sesami across the Americas, Mauricio now channels that network and expertise into helping companies find the right technology partners — and helping technology partners find the right clients.

20+
Years in CX & operations leadership across the Americas
3
Languages — English, Spanish, and Portuguese
Americas
Coverage across North America and Latin America

What we bring to the table

Three areas where MBlancTech creates value for clients across the Americas.

CX & Operations Advisory

Helping companies build structured, scalable customer experience operations — from governance frameworks and SLA design to team alignment and tooling strategy. MBlancTech also supports international companies looking to establish operations in Mexico, leveraging deep local market knowledge and an established network across the region.

MBlancTech Advisory

AI Video Intelligence

AI-powered camera solutions for loss prevention, operational efficiency, and workplace safety — deployed across retail, industrial, and enterprise environments.

In partnership with MDI AI Detection

BPO & Contact Center

High-performance outsourced contact center and KPO services for startups and growth-stage companies in LATAM — omnichannel, data-driven, and built to scale.

In partnership with Delta Contact

Let's talk

Whether you're looking for a technology partner, advisory support, or just want to explore what's possible — reach out directly.